How to manage multi-car policies when you’re the account holder.
If you’re the account holder (the main person in charge of all the policies under the account), you’ll receive all policy documents, renewal notices and updates by logging in to your account. This includes any changes or important information for every vehicle on your multi-car policy.
As the account holder, it’s your responsibility to:
- Manage the policy and make sure all details are correct and up to date
- Complete any checks we ask for, such as confirming driver details or payment information
- Contact us if you’re unsure about anything or need help
We're here to help
If you have any questions or need some help, you can:
- Send us a message in our app 24/7. Just open our app and tap 'Message us'.
- Send us an email. Just email us at policyinfo@hastingsdirect.com (please put your policy number in the subject line).