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Hastings Direct Production

When will I receive my renewal quote?

Your renewal invite will be available in the app and MyAccount around three weeks before your renewal date. All you need to do is log in and check the details are correct and you're happy with your renewal price.

You can opt out of auto renewal at any time by changing your settings in the app or MyAccount. This will make sure that, unless you tell us otherwise, your policy will end on your renewal date and you'll no longer be insured by us. If you want to stop your policy from renewing give us a call on the numbers below:

If you've found a better quote - please do get in touch. We can go through all your options and are often able to find a better solution for you

Car and bike policies: 0333 321 9790

Home and van policies: 0333 321 9752

 

If you need to change your details - You can update your car insurance in the app and MyAccount up to two days before your renewal date. Simply:

1. Log in, select View policy and choose the policy you want to change.

2. Select the change you want to make and add your new information.

3. You'll be given a quote, which includes any change to your total price and any fees you need to pay.

4. Select continue if you want to go ahead. If the change lowers your price you'll be due a refund. Or if your price has gone up, you can choose how to pay.

If you don't want to carry on, select Cancel changes.

If you have another type of policy - Visit our Help Centre, select your insurance type and then the relevant link under How to Manage and Customise a Policy. This will tell you the easiest way to make your change.

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