How do I get proof of my claims-free years?

You'll find your proof of claims-free years online in our app or MyAccount, where you can download and print it at any time.
Simply log in, go to the ‘Documents’ section and select ‘Request NCD’. A letter with all your claims-free years information will be uploaded to our app or MyAccount and we'll email you when it's ready to view, which is normally within two hours.

Alternatively:

• If your policy has ended or been cancelled, the information will be listed in the last letter we sent you, called ‘Your insurance ends today’ or ‘Your policy has been cancelled’.
• If you've made a claim, or are in the middle of making one, you may not see the ‘Request NCD’ option.

Don't forget, you can only use your claims-free years on one insurance policy at a time.