When will I receive my renewal quote?

Your renewal invite will be available in MyAccount around three weeks before your renewal date. All you need to do is log in and check the details are correct and you’re happy with your renewal price.

Unless you’ve opted out, your policy will renew automatically on your renewal date. Auto renewing doesn’t cost any more, it just keeps things simple for you and makes sure you’re never left without insurance. If you’ve opted out of automatic renewals, please call us on 0333 321 9750 to let us know you want to stay or simply opt back in to renew automatically.

If you've found a better quote – please do get in touch on 0333 321 9750 . We can go through all your options and are often able to find a better solution for you.

If you're worried about paying - Please get in touch as on 0333 321 9750 soon as possible. We can talk you through your payment options and may be able to find a payment plan that's more affordable for you. All conversations are confidential and if it's easier, we can talk to a relative, friend or debt counselling organisation about your account - we'll just need your OK first.

If you need to change your details - You can update your car insurance in MyAccount up to three days before your renewal date. Simply:

1. Log in, select View policy and choose the policy you want to change.
2. Select the change you want to make and add your new information.
3. You'll be given a quote, which includes any change to your total price and any fees you need to pay.
4. Select continue if you want to go ahead. If the change lowers your price you’ll be due a refund. Or if your price has gone up, you can choose how to pay.
5. If you don't want to carry on, select Cancel changes.

Can I renew my policy online?
Yes, you can renew your car policies in MyAccount.

However, unless you’ve opted out, your policy will renew automatically on your renewal date. So, if you're happy with your renewal quote and we have payment details for you, there's no need to do anything.

If you've previously told us you didn't want to renew automatically, making a renewal payment before your renewal date will mean your insurance continues for another year. Simply:

1. Log in and select the Renewals tab.
2. Select accept and then fill in your card details to pay.

Your renewal price should match the price you would be offered for a like-for-like quote as a new customer. If you do find a new quote from us that has the same details but is a cheaper price, just get in touch on 0333 321 9750 and we’ll take a look.