How do I send proof of my steering lock?

If we've asked you to send us proof that you have a steering lock for your vehicle, it's important to know that we mean a physical anti-theft device that fits over the steering wheel and can be clearly seen from outside the car. This is different from built-in steering locks, which are part of the car’s internal system and not visible.

Please send us one of the following:

• A clear image of the steering lock in use on your vehicle (where the image isn’t blurred, cut off or covered).
• A proof of purchase, such as a receipt or invoice.

How to send us this information

The easiest way to share this information is by logging in to your account. Just log in, go to 'Upload Documents' and follow the instructions. We'll then confirm when your documents are uploaded.

Can’t use our app?

No problem. Just email us at policyinfo@hastingsdirect.com (please put your policy number in the subject line) with the files, screenshots or photos. We'll then let you know once we've received this.