Skip to main content
Hastings Direct Production

How do I claim for personal belongings?

When you make your claim, we’ll ask you for details of any personal belongings that may have been lost or damaged. 
With most of our policies, you can claim up to £300 for damaged belongings. But if you have a Hastings Essential policy, it’s important to know that you don’t have personal belongings cover included. Please check your policy booklet to see your level of cover and which items you’re able to claim for.
  
You'll need to send us any receipts you have for the belongings. To upload them, please go online and use our app or MyAccount. Alternatively, you can email them to us at motorclaims@hastingsdirect.com or send them by post to: Motor Claims Team, Hastings Direct, Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex TN39 3LW. 
  
Please make sure to put your claim reference number in the email subject line or on the receipts when you post them to us. 
  
We'll then consider whether the item’s value would have changed since you bought it. 

  • Was this article helpful?