I need support with SmartMiles?

 
We stopped selling any new SmartMiles policies on 31 October 2020 and since 25 July 2021, we no longer renew them either. If you need to contact us about an old policy please use the number below:  

Contact us 
To discuss a claim or need information on your no claims discount, please call 0333 321 9800 
We're open 24 hours a day, 7 days a week. 
Our opening hours are: 
Monday to Friday, 8.00am-6.00pm 
Saturday, 9.00am-5.30pm 
Sunday, 10.00am-5.00pm  

How do I contact you if I’m hearing or speech impaired? 
If you need to speak with us but can’t call directly, then you can use the Relay UK service to phone us through an app or textphone. You can download the Relay UK app . If you have a textphone, first dial 18001 and then our phone number. Here’s what you need to know about the Relay UK: 

• The Relay UK service itself is free.   
• Your calls are charged at your phone provider’s standard rate.   
• Calls through Relay UK can be longer than a voice call. So you might be able to get a refund from your phone provider.